Terms and Conditions - The not-so-small print

Booking and Payment

When booking, a non-returnable deposit of 25% is required, with the balance due 6 weeks before the start of your holiday.  If the full payment is not received at this time, we reserve the right to cancel the booking and retain any deposit.

Cancellation/Amendment Fees

If you have to cancel, the following scale of charges applies:

Travel insurance should cover this eventuality.

For amendments, if we can secure another booking, you will have no charges other than an administration fee of €25.

Transfers

If you are unable to travel, providing you inform us of the person/s travelling in your place, we will naturally honour the booking.

Changeovers

Changeovers are generally on a Saturday during the peak periods. Check Out: 10:00.  Check In: 16:00, unless by prior arrangement.

Information required at least two weeks prior to your holiday

Names of all members of the party plus ages of any under 16.

Contact mobile: the correct number of one that actually works over here and which will be turned on ... we've had a couple of occasions trying to contact  guests to warn of last minute problems but haven't been able to get hold of them ... causing delays and frustrations for both parties!  Some mobile phones require "roaming" to be turned on for use abroad - this can take up to two weeks.

Flight details for both outward AND inward flights: Departure airport, arrival airport, Carrier, Flight number and times. This helps us be flexible with changeover times where possible.  It can also help in the event of a plane delay, although we ask you to call or SMS for delays over an hour.

Alterations or Cancellations by us

Before the holiday contract takes effect, we reserve the right to change any holiday details.  However, if there is a major change we will, of course, inform you so that you have the choice of cancelling. 

After the contract has taken place, if the circumstances are beyond our control, we will refund all monies paid  to us or try to rebook your holiday at a time to suit you.  Beyond this, however, we cannot accept liability.

Maintenance and Repair

Facilities may be restricted or withdrawn at certain times for maintenance and/or bad weather.  If the availability of a particular service/facility is of paramount importance to the enjoyment of your holiday then you should raise this with us at the time of your booking.

Damage Deposit

A refundable deposit of €100 in cash is payable on arrival.  This will be returned in full, assuming all is as you found it in the house. Our UK guests may prefer to deposit £100 to save using euros.

Cleaning

We expect the house to be left as it is found, other than the linen/towels. A cleaning fee of €30 will be charged if you prefer not to clean on your departure - an early morning flight perhaps!

Smoking

Providing due care is taken, particularly when the countryside is tinder dry at certain times, smoking outside is not a problem.  However, smoking inside the house is not permitted.